FAQ
What materials are your products made from?
We use premium ceramic, sustainably sourced wood, hand-woven rattan wicker, and high-grade
stainless steel.
Are your products food-safe and lead-free?
Yes, all our tableware is certified food-safe and free from harmful chemicals like lead and BPA.
Are the ceramic items microwave and dishwasher safe?
Most of our ceramic pieces are microwave and dishwasher safe. Please check individual product
details for exceptions.
How should I care for wooden and rattan products?
Wipe with a damp cloth, avoid soaking, and keep away from direct sunlight to maintain their
natural finish.Do let them sit out for a while before you store them in the cupboards.
Do the cutlery sets tarnish or rust over time?
No, our stainless steel cutlery is rust-resistant and designed to maintain its shine with proper care.
Can I purchase items as a gift with special packaging?
Yes, we offer elegant gift packaging options at checkout for all our tableware items.
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary by location.
What is your return and exchange policy?
We accept exchanges within 7 days of delivery for unused, undamaged items in original
packaging.
How are your products packaged to prevent damage during shipping?
We use eco-friendly, multi-layered protective packaging to ensure your items arrive safely and
intact.
Where are your products made?
All our pieces are handcrafted in India by skilled artisans using traditional and modern techniques.
Do you offer bulk or corporate gifting options?
Absolutely! We provide bulk ordering and custom gifting solutions for events, weddings, and
corporate gifting.Are your products sustainable or eco-friendly?
Yes, we prioritise natural, biodegradable, and sustainable materials in all our collections.
How can I care for and maintain my stainless steel cutlery?
Hand-washing is recommended to maintain shine. Avoid abrasive scrubbers and dry thoroughly
after washing.
